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The Undertaker at Work by Brian Parsons London Cemeteries: an illustrated guide and gazeteer by Hugh Mellor and Brian Parsons The Glades of Remembrance, Brookwood Cemetery by Brian Parsons, Erkin Guney and John Clarke The London Way of Death by Brian Parsons J H Kenyon: the first 125 years by Brian Parsons
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Committed to the Cleansing Flame by Brian Parsons From Brooke Street to Brookwood Brian Parsons Bunny France Frederick W Paine: the first 125 years by Brian Parsons Evolution of the British Funeral Industry Funerary Practice in England & Wales T H Sanders & Sons London Cemeteries in Old Photographs

Funeral Service Training (London) Training and Consultancy

Training Presentations


Seminar-type presentations can be delivered on the following areas:



All training presentations can be class-based for multiple delegates or delivered on a 1-2-1 basis. Time and locations can be arranged according to circumstances. Evening sessions can be organised in addition to early morning or day-time. Case studies and discussion questions are used throughout the sessions. All delegates are provided with a course handbook containing notes, images, sources of further information and example documentation. Delegates can be provided with an attend-ance/participation certificate for continuing professional development purposes).


Other seminars can be designed according to specific needs. Two recently delivered training sessions are as follows:


Enhancing Client Service


Aim: To develop skills and knowledge that will enhance the level of service given to all clients.


Objectives: By the end of the course you will be able to:



Conducting the funeral: a practical workshop


Aim: To provide skills and knowledge to confidently conduct funerals.


Objectives: To emphasise the need for clear communication with clients and all colleagues when conducting a funeral.

Funeral Service Training (London) Training and ConsultancyBrian Parsons offers the following training and consultancy services under the banner of Funeral Service Training (London) (FSTL).


FSTL offers a bespoke training service to funeral directors.


Previous and current clients include nationwide firms, a co-operative society and independent funeral directors.


Training can be provided for those working in the following categories:


* Funeral arrangers

* Funeral directors


Training can be 1-2-1, small groups or for a larger number of delegates.


Please contact me to discuss individual requirements. The following links also provide additional information.


Training Presentations

Other Training

Training Records

Consultancy

Other Training


1-2-1 simulated funeral arrangements


A simulated funeral arrangement is undertaken with a candidate. The arrangement is not designed to ‘trip’ the candidate, but to ascertain levels of knowledge and competence. Feedback is given to the candidate and employer.



Mentoring new funeral conductors


Shadow or co-conduct with new funeral conductors.

Training Records


Funeral Service Training (London) is able to provide record books detailing training given to new employees for the following job titles:


Consultancy


Funeral Service Training (London) is also able to offer the following services:



Please contact Brian Parsons for further details at info@brianparsons.org.uk