All training presentations can be class-
Other seminars can be designed according to specific needs. Two recently delivered training sessions are as follows:
Enhancing Client Service
Aim: To develop skills and knowledge that will enhance the level of service given to all clients.
Objectives: By the end of the course you will be able to:
Conducting the funeral: a practical workshop
Aim: To provide skills and knowledge to confidently conduct funerals.
Objectives: To emphasise the need for clear communication with clients and all colleagues when conducting a funeral.
Brian Parsons offers the following training and consultancy services under the banner of Funeral Service Training (London) (FSTL).
FSTL offers a bespoke training service to funeral directors.
Previous and current clients include nationwide firms, a co-
Training can be provided for those working in the following categories:
* Funeral arrangers
* Funeral directors
Training can be 1-
Please contact me to discuss individual requirements. The following links also provide additional information.
A simulated funeral arrangement is undertaken with a candidate. The arrangement is not designed to ‘trip’ the candidate, but to ascertain levels of knowledge and competence. Feedback is given to the candidate and employer.
Mentoring new funeral conductors
Shadow or co-
Funeral Service Training (London) is able to provide record books detailing training given to new employees for the following job titles:
Funeral Service Training (London) is also able to offer the following services:
Please contact Brian Parsons for further details at firstname.lastname@example.org
Funeral Service Training (London) is a supplier member of the National Association of Funeral Directors.